If there is a downward black arrow on the drive icon, it means the fingerprint reader driver is disabled, you need to right click and select "enable". Right click on "Uninstall Device", download the driver and reinstall it. If there is a yellow or red mark on the icon, it is likely that the driver is faulty.
#INSTALL FINGERPRINT READER ON LAPTOP INSTALL#
If you can't find it, then go to the support website to download the driver and install it. If you want to enter fingerprints for multiple fingers, click Add Another or close the program directly.įingerprint reader not connected windows 10, first you must make sure your fingerprint driver has been installed properly.Ģ) Right click and select "Manage" to enter the "Device Manager".ģ) Select "Device Manager" - find the "biometric device" and see if it exists.Ĥ) Double-click Biometric devices, then select the fingerprint device, right-click and select "Uninstall Device".ĥ) Restart your computer and test to see if the fingerprint reader is working properly. You will scan your finger multiple times to provide complete finger fingerprint data.Ħ. If you don't have a PIN, you'll need to create a PIN to set up the fingerprint reader.ĥ) Scan your finger on the fingerprint reader. It should be noted here that if the driver is not working properly, you may not see this option here.
#INSTALL FINGERPRINT READER ON LAPTOP HOW TO#
How to setup fingerprint login in windows 10:Ģ) Select "sign-in options" to scroll to Windows Hello and click on "Settings" in the "Fingerprints" section. Try to delete the fingerprint data and enter the new fingerprint. It is not excluded that the fingerprint data saved by the computer is damaged due to some software factors and the dell fingerprint reader not working.
When the laptop fingerprint reader is not responding, you should check if the hardware is turned on.ĭelete the original fingerprint data and re-enter it. If your dell fingerprint reader stopped working, try the troubleshooting provided in this article before send for repair to try to fix it.Ģ) View all control panel - biometric devices,ģ) Then change the biometric settings - check "Allow users to use their fingerprints to login to the domain" and save the changes. A while back my fingerprint reader for my Dell G5 5587 wouldn't function because the drivers had been uninstalled - they could not be installed again no matter how hard I searched.I could send it for repairs, though is it really worth it?